d.va SERVICE AGREEMENT

PAYMENT

The final balance is due on the day of the event as one payment when Makeup Artist arrives - no exceptions. The person(s) responsible for the entire balance of payment is the person(s) who has signed the contract. Cash and electronic payments are due prior to or at the arrival of the Makeup Artist, and prior to services being rendered.

Additional makeup applications will be included once all of the above have been completed, time allowing. 

BOOKING fees

All bookings require a $50.00 security deposit, which at will be collected after appointments are scheduled. Booking fees are non-refundable, non-transferable, and shall be applied to final payment. 

DELAYS

A delay fee of $25.00 will be charged for every half-hour that passes after a client’s scheduled appointment.

SERVICE LOCATION & REQUIREMENTS

D.VA is happy to meet its clients at their desired location. Service locations should be well lit and contain an area appropriate for the delivery of services. Service location requirements include chairs, lighting, mirrors, and tables.

OVERNIGHT, PARKING & TRAVEL FEES

Clients will be charged for any fee or payment related to the procurement of any lodging, hotel, or housing accommodation that arises as a result of their booking requiring the Makeup Artist to reside at, in, or near the service location.

Any fees associated with tolls, parking meters, paid parking structures and surfaces shall be added to the final cost of services. A travel fee of $50.00 shall be added to the final cost of services for service locations existing beyond a fifty mile radius of Washington D.C.

FORCE MAJEURE CLAUSE

In the event that either party is unable deliver or receive services and their inability to deliver or receive services is a factual and legitimate result of a human-related or human-induced circumstance, crisis or situation (e.g., Braxton Hicks contractions, parturition, or any event related to child birth, medical emergencies, unexpected illness, pandemics, terrorist attacks, incidence of mass violence, or death ), or as the consequence of a natural disaster (e.g., hurricanes, tornadoes, storms, floods, wildfires, earthquakes, volcanos, volcanic eruptions, or droughts), shall have their security deposit retained and, without prejudice, be recused from the terms of this Service Agreement.

LIABILITY CLAUSE

Clients must report the presence of any skin condition capable of infringing upon or preventing the Makeup Artist from rendering services. The presence of any skin condition is to be reported prior to the delivery of services. Makeup samples may be applied to the area in which the skin condition is present to test for reactivity. Services will not be rendered in any event where the Makeup Artist detects the presence of an unreported skin condition. Additionally, the Makeup Artist may refuse to render services in instances where the Makeup Artist discovers or is notified the client’s skin presents as broken, infected, or inflamed.

Clients who fail to report the presence of a skin condition will not be absolved from settling any debt or fees owed to the Makeup Artist. Clients are advised to avoid undergoing hair removal procedures (shaving, waxing, etc) and the use of spray on tans. The Makeup Artist may refuse clients in any instance where the client’s skin presents as broken, infected, or inflamed.

Known skin conditions should be reported by the client to the makeup artist prior to application, and if needed a sample test of makeup may be performed on the skin to test reaction. It is suggested that any waxing, hair removal and/or spray tan be done 7 days prior to application.  Artist may refuse client if skin is broken, inflamed or infected for client’s safety.

D.VA’S SANITATION & SAFETY GUARANTEE

D.VA remains committed to the safety of its associates and clients. Clients interested in learning more about D.VA’s Sanitation and Safety guidelines can do so by clicking here.

D.VA’S CANCELLATION POLICY

Appointment cancellations are to be submitted in writing no less than 14 days prior to the date that the service was initially scheduled for. Clients who fail to cancel or appropriately reschedule appointments will be responsible the entire balance of the originally booked and scheduled service without prejudice.